AI automation for Gold Coast businesses.

Kanaky Tech builds AI agents and workflow automation for Gold Coast businesses, delivered remotely from Auckland, Aotearoa. Start with one repetitive process: incoming enquiries, quote preparation, booking administration or document handling. We scope the work and agree a price before development. We do not have a Gold Coast office.

Three practical starting points

Trades: prepare a quote without losing the evening

A plumber or builder receives a voice note, photos and a job address. A workflow can gather these into a job record, flag missing details and prepare a draft from an approved price list. The owner checks scope, travel, materials and margin before sending. Success means less preparation time per quote without more corrections. See AI for builders.

Marine: organise service enquiries before booking work

A boat owner supplies a vessel model, engine details and a fault description across several messages. A workflow can consolidate the record, request missing information and route it to the right person. A technician makes the diagnosis and confirms parts and availability. This is an intake workflow, not an autonomous safety assessment. See AI for marine businesses.

Tourism and hospitality: answer accurately, then hand over

An accommodation or activity operator can draft answers from its approved policies and booking data. The system should hand over exceptions, refunds and uncertain answers. Weather-dependent activities need an operator decision; an AI response must not invent availability or confirm a departure without authorisation. See AI for hospitality.

What the first engagement includes

1. A free remote audit: map one process, the tools involved and the time currently spent.
2. A written scope: inputs, outputs, human approvals, integrations, acceptance criteria and a fixed project quote.
3. A pilot using agreed examples, including missing information, duplicate requests and service outages.
4. A documented handover: how to run it, correct a mistake, pause it and take ownership. Support and recurring provider costs are agreed separately.

Budget and return: make the calculation visible

The quote depends on the integrations, data preparation, review requirements and deployment environment. Confirm the currency, any applicable tax, setup fees, hosting, AI usage and support before committing. Existing software may already solve the problem; the audit should identify that too.

For illustration only: 40 requests a week with six minutes of net handling time saved per request would release four hours a week. Measure net time after human checking and corrections. This is a calculation to test in a pilot, not a forecast of your result.

Working together across the Tasman

Delivery, training and support are remote. Gold Coast uses Queensland time; Auckland is two or three hours ahead depending on the season. Meeting invitations specify the time zone and date. If your project requires on-site hardware installation, agree a local delivery arrangement before proceeding.

Data handling and sources to check

Before connecting live customer data, document which fields leave each system, which providers receive them, where they are processed, who has access and how they are deleted. An Australian hosting region alone does not establish that every integration stays in Australia. Use the OAIC guidance on AI products to frame the privacy review. For outbound messaging, check ACMA guidance on avoiding spam before enabling a campaign.

Public work you can inspect

Explore our open-data integration and project portfolio. These demonstrate implementation work; they do not substitute for testing your own workflow. Ask for a demonstration using a non-sensitive sample of your actual process.

Common questions