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How to write a cold email that gets answered.

A cold email is an interruption. The person did not ask for it, does not know you, and owes you nothing. Everything that follows comes from taking that seriously — not as an apology, but as a design constraint.

The structure

1
Open with something only true of them. Not "I love what you are doing" — that is filler anyone could send to anyone. Something specific: a service they list, a job they posted, a recent piece of work, a gap you noticed on their site. This sentence is the entire proof that a person wrote to a person.
2
Connect it to a problem worth having. One sentence. What that observation implies about their situation, stated without drama.
3
Say what you do, plainly. One sentence, no jargon, no vision statement. If you cannot describe it in one line, the problem is upstream in your positioning.
4
Make the ask small. Not "book a 30-minute discovery call". Ask a question they can answer in one line, or offer something concrete and low-commitment. The goal of a first email is a reply, not a sale.
5
Sign as a person. Real name, real business, real reply address. No footer designed to look like a marketing department.

Length

Under 150 words. Ideally under 100. Long enough to be specific, short enough to read on a phone between two other things — which is where most first reads happen. Every sentence that does not earn its place makes the ones that do less likely to be read.

What gets deleted

The uncomfortable part

Most cold email fails before writing begins, in the choice of who to write to. A perfect message to someone with no plausible reason to care will not work. A clumsy message to someone with an urgent, relevant problem often will.

If your reply rate is near zero, look at your targeting before your copy. Building a real ideal customer profile usually moves the number more than any rewrite.

A test worth applying before sending: could this exact email be sent to any other company on your list without changing more than the name? If yes, it is not a cold email, it is a mail-out — and it will perform like one.

Common questions

How long should a cold email be?

Under 150 words, ideally under 100. The first read almost always happens on a phone, quickly, between other tasks. Length competes directly with the chance of being read at all.

Should I personalise every email individually?

The opening line, yes — genuinely, not with a merged field. That single sentence is what separates a message from a mail-out. The rest can follow a consistent structure. Doing this by hand takes eight to twelve minutes per company, which is exactly why it gets abandoned and why automating the research is worth more than automating the sending.

What subject line should I use?

Short, lowercase, specific, and no promise the body does not keep. Two to five words that read like internal mail rather than marketing. Subject lines matter less than the folklore suggests and matter not at all if your mail is being filtered before delivery.

Should I include a link or attachment in the first email?

At most one link, and no attachments. Multiple links look like a campaign, and attachments from strangers are treated with suspicion by both filters and people. Save the detail for after they reply.

Keep reading
Subject lines that get opened How to follow up without being annoying Personalisation at scale Building an ideal customer profile

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